Social Media Management Services in Bandung

We help transform your social media from just a display into a customer acquisition machine.
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Common Problems Brands Face Today

Low Engagement

Your content is consistent and well-intentioned, but why are likes and comments still low? The problem might not be the visuals—it could be the strategy.

Missed Target Audience

You’ve spent budget and effort on ads, but the people coming in are not your ideal buyers. What a waste, right?

Difficult Conversions

You get high traffic and plenty of leads, but when it’s time to checkout or DM, they disappear. Your funnel strategy needs a revamp!

Our Process When Helping You

  • Audience Identification

    Determine your target audience so content hits the right market.

  • Social Media Strategy

    Build strategies aligned with business goals and brand character.

  • Content Media Planning

    Design consistent, creative, and engaging content plans.

  • Content Production

    Create visual content & copywriting that grabs attention.

  • Post Scheduling

    Schedule posts regularly to keep your social media active and alive.

  • Monitoring & Evaluation

    Monitor performance, analyze data, and continuously optimize for maximum results.

Our Services

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Brand Identity Creation

Help businesses build a strong and consistent brand presence through brand identity services—from logo design, color palettes, typography, and visual guidelines to packaging, marketing banners, and promotional materials.
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Social Media Strategy Development

Develop the right social media strategy based on audience research, industry trends, and business goals to ensure every piece of content aligns with your brand positioning.
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Content Creation (Design & Copywriting)

Create engaging visual and written content such as feeds, stories, reels, and carousels, complete with compelling captions to boost awareness and interaction.
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Content Planning & Scheduling

Develop a monthly content calendar and schedule consistent content publication using automation tools to stay active and structured.
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Performance Monitoring & Reporting

Monitor account performance regularly and prepare detailed reports on reach, engagement, and follower growth as a basis for evaluation and optimization.

A Success Story from Our Customer

Since 2017, we have helped over 200 brands not only increase awareness but also boost engagement, expand reach, and drive sales growth.
“The team is very open, can give feedback, and is responsive to my needs.”

– Silmi, Fijria Scarf

“So happy to work with TUW Digital! Truly eye-opening. 🤩”

– Sukmawati, Makaffah

“Very satisfied with the design and great service from TUW Digital 🙏😊”

– Afita, Avitaskin

TUW Digital Multi-Platform Strategy

Reach a wider audience with an integrated cross-platform approach. Each platform has its own characteristics, advantages, and challenges — TUW Digital helps you leverage them to the fullest. From brand awareness to conversions, our multi-platform strategy ensures your message is consistent, relevant, and impactful at every digital touchpoint.
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Facebook

Facebook remains one of the best channels for building communities and maintaining long-term relationships with your audience. With over 2.27 billion active users, this platform allows precise targeting through Facebook Ads, Custom Audiences, and Facebook Pixel.

We leverage Facebook to:

  • Boost interaction through discussions, direct messages, and local content.

  • Optimize ads for industries such as beauty, education, job training, health, culinary, and finance.

  • Use videos as a key content format to achieve higher engagement than photos or links.

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Instagram

Instagram is the ultimate visual showcase for building brand image and driving organic interaction. With features like Stories, Reels, and influencer marketing, Instagram helps brands reach audiences with a strong interest in your products or services.

We leverage Instagram to:

  • Showcase brand personality through photos, videos, and creative design.

  • Use hashtags and visual trends to expand reach.

  • Capitalize on high engagement rates to drive purchases, especially in e-commerce, lifestyle, and fashion.

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Tiktok

TikTok is the fastest-growing platform in the world, offering incredible viral potential. The “For You Page” algorithm enables brand content to reach new audiences without requiring a large follower base.

We leverage TikTok to:

  • Create creative, entertaining content aligned with current trends.

  • Use TikTok Ads to target audiences based on interests, behavior, and demographics.

  • Drive interaction through challenges, live streaming, and collaborations with creators.

  • Perfect for brands looking to reach Gen Z and millennials in an authentic way.

Start Your Social Media Transformation

Contact our team—let’s grow together.

Start Your Social Media Transformation

Contact our team—let’s grow together.

Latest SMM Tips & Insights

The Importance of a Digital Marketing Agency to Support Modern Business Growth

A Digital Marketing Agency is a team—either individuals or a company—acting as a third party to assist clients in carrying out various digital marketing activities such as designing, planning, creating, and managing campaigns.

Why Does Your Business Need Social Media Management?

Social Media Management is often underestimated by many business owners. Most think it’s simply about having a social media account and posting products. In reality, how you manage it is just as crucial. Strategic management can significantly boost engagement, strengthen your brand image, and drive sales.

The Importance of Digital Marketing for Businesses During the Pandemic

It’s been over two years since the COVID-19 pandemic began, limiting movement in many aspects of daily life. Many businesses were forced to shut down due to a sudden drop in cash flow—and this is exactly where Digital Marketing plays a crucial role. By leveraging online platforms, businesses can maintain visibility, connect with customers, and sustain sales despite physical restrictions.

Our Other Digital Marketing Services

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Ads Campaign & Funnel Optimization

Designing and running targeted digital ads to drive traffic and conversions across major platforms.
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Design Graphic

Enhance your brand image with creative, high-quality graphic design tailored to all your brand needs.
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Website Development & SEO Optimization

Build a professional, SEO-friendly website that ranks on Google and turns visitors into customers.

Consult with our team right away by filling out the form below

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FaQ

1. What is TUW Digital’s Social Media Management service?

TUW Digital’s Social Media Management is a comprehensive social media handling service — from strategy planning, content creation, visual design, post scheduling, audience interaction, to performance reporting.

2. Why is Social Media Marketing important for business?

Social media is where your audience spends time daily. With the right strategy, your brand can build awareness, strengthen reputation, engage directly with customers, and drive sales. Without a strategy, this massive potential will be missed, and your brand may fall behind competitors.

3. What are the main benefits of Social Media Marketing for my business?

  • Increase brand awareness and audience reach

  • Build relationships with customers directly

  • Boost credibility through consistent and relevant content

  • Drive conversions through targeted promotions

  • Gain market insights from interactions and performance data

4. Is Social Media Marketing suitable for all types of businesses?

Yes, as long as the strategy is right and tailored to your target market. Whether you run retail, service, culinary, fashion, or B2B businesses, social media can be an effective channel to build your brand and attract customers.

5. Does this service include paid advertising?

The Social Media Management package focuses on organic management. However, we also offer paid advertising services (Meta Ads, TikTok Ads) as an add-on to accelerate reach and conversions.

6. Do I need to provide the content materials?

Not necessarily. TUW Digital’s team will create content from scratch based on your brand guidelines and references. If you have product photos or videos, we can use them to enrich the content.

7. How does TUW Digital determine the right content strategy?

We start with a discovery session to understand your brand, audience, and goals. Then, we research trends, analyze competitors, and create a relevant and impactful content plan.

8. Does TUW Digital only work with large businesses?

No. We cater to all business scales — from SMEs and startups to corporations — with strategies and packages tailored to your needs.